Customer Retention Is The Best Growth Lever
Learn strategies and insights to drive greater customer engagement, happiness, and retention.
August 2003: there was a sudden event that no one expected. One that created moments of confusion and uncertainty. Power was down and no electricity: a blackout across New York City. Much like today’s situation with coronavirus, it was a situation that caught people...
Voice of Customer Strategies: How To Increase Revenue and Retention Rates With One Important Exercise
How can you drive higher annual recurring revenues and improve customer retention?
There is only one way: understanding (and solving) your customers needs.
This post uncovers the exact steps to doing this effectively, but creating a Voice of Customer.
Content marketing is not just for driving new awareness and leads. It can be leveraged for helping users get more value from your product and stick around longer. Here is how you can make it happen!
The Hero’s Journey is a classic archetype for storylines. However, it is also applicable to SaaS onboarding and customer success. Learn how this framework can help you today.
ClickFunnels has revolutionized marketing. And customer retention. Read this deep dive to learn applicable tips to improve your own customer retention.
Cohort analysis can help sort through fluffy data to extract deep insights about customer retention, engagement, and how your users are actually behaving. Learn more about the applications here.
Retain More Customers
Stay in the loop with actionable insights to improve retention and drive growth with the latest from the Retainable blog.